Gail Robinson Receives Five Star Real Estate Award for Connecticut
Just a little self-promotion, please indulge me...
Congratulations on being chosen as a 2014 Five Star Real Estate Agent for the upcoming March issue of Connecticut Magazine!
You scored in the top 7% for client satisfaction out of 17,800 real estate agents that are licensed in the Connecticut area!
More about the award research process...
Five Star Professional conducts market specific research throughout the U.S. and Canada to identify service professionals who provide quality services to their clients. The Five Star Real Estate Agent program is the largest and most widely published real estate award program in North America, covering more than 40 major markets. The list of Five Star Real Estate Agents for each market is published in the leading city and regional magazine and on fivestarprofessional.com. Five Star award winners do not pay a fee to be included in the research or the final list of award winners.
The research objective is to develop a list of real estate agents in a given market who satisfy objective criteria that are associated with providing quality services to clients. To receive the Five Star Real Estate Agent award, a real estate agent must satisfy five objective eligibility and evaluation criteria that are associated with real estate agents who provide quality services to their clients. The award process is conducted annually in each market. Less than 7% of the real estate agents in a market are included on the published list.
Five Star Professional administers a survey, by mail and phone, to recent clients. Clients of real estate agents may also submit evaluations online. Each respondent is asked to evaluate only real estate agents with whom they have worked and evaluate them based upon ten criteria: customer service, integrity, market knowledge, communication, negotiation, closing preparation, sale service, finds the right home, marketing of home, and overall satisfaction. Additionally, respondents are asked whether they would recommend the agent to a friend. This information is incorporated into a client scoring algorithm as a cross check against their average rating.